Effective Date: November 1, 2024
Thank you for shopping with Krafty Pages Magazine! We are committed to providing efficient and reliable shipping to ensure your items arrive safely and promptly. Please review our shipping policy below.
1. Order Processing
Processing Time: Orders are processed within 1-3 business days after payment is received. During high-demand periods, processing may take up to 5 business days.
Business Days: Our shipping and processing are conducted Monday through Friday, excluding holidays.
2. Shipping Options and Rates
We offer various shipping options to accommodate your needs:
Standard Shipping: Typically arrives within 5-7 business days after processing.
Expedited Shipping: Typically arrives within 2-3 business days after processing.
Overnight Shipping: Orders placed by 12 PM EST will arrive the following business day.
Shipping rates vary depending on the shipping method, order weight, and destination. Final rates will be calculated at checkout.
3. International Shipping
Krafty Pages Magazine ships internationally to select countries. International shipping times and rates vary by destination. Please note that international orders may be subject to customs duties, taxes, or fees. The recipient is responsible for any additional charges upon delivery.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your order’s status and estimated arrival.
5. Shipping Delays
While we strive to meet estimated delivery times, please note that delays may occur due to factors beyond our control, such as weather conditions, holidays, or customs processing for international orders. We are not responsible for delays caused by the shipping carrier but will assist with any issues to the best of our ability.
6. Damaged or Lost Packages
Damaged Packages: If your order arrives damaged, please contact us within 7 days of receiving your package. We may request photos of the damage for quality control and insurance purposes, and we will work to resolve the issue promptly.
Lost Packages: If your package is marked as delivered but has not arrived, please wait 24 hours, as packages may sometimes be delayed. After this period, contact us, and we will assist in locating your package.
7. Contact Us
If you have any questions or concerns regarding your shipment, please reach out to us at:
- Email: [email protected]
- Local Address: West Warwick, RI 02893
- Phone: +1 (401) 388 0016
- Agent Address: 8735 Dunwoody Place, Suite, Atlanta, GA 30350, USA
We’re here to ensure a smooth delivery experience. Thank you for choosing Krafty Pages Magazine!
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