Effective Date: November 1, 2024
At Krafty Pages Magazine, we aim to offer a variety of secure and convenient payment options. Please review the accepted payment methods and our refund policy below.
1. Accepted Payment Methods
We accept the following forms of payment for subscriptions, digital purchases, and other paid services on the App:
- Credit & Debit Cards:
- Visa
- Mastercard
- American Express
- Discover
Digital Payment Platforms:
PayPal: Secure payments can be completed using your PayPal account.
Cash App: Payments through Cash App are accepted; please follow the in-app instructions for accuracy.
Venmo: Venmo payments are supported. Confirm the username carefully before completing the transaction.
Chime: Chime-linked accounts can also be used for payments.
Note: Availability of certain payment options may vary by location.
2. Payment Terms
Currency: All payments are processed in USD unless otherwise specified.
Billing Cycle: Payments are processed at the time of purchase, and recurring subscriptions will automatically renew according to the chosen plan.
Verification: Transactions may require identity verification for added security.
3. Refund Policy
Krafty Pages Magazine maintains a no-refund policy on all digital purchases and subscriptions due to the nature of digital content and services. However, exceptions may apply under the following circumstances:
Technical Issues: If you experience a technical issue that prevents access to the purchased content, please contact us within 7 days of purchase for assistance. If the issue is determined to be on our end and cannot be resolved, a partial or full refund may be issued.
Unauthorized Transactions: In case of suspected unauthorized or fraudulent transactions, contact us immediately. We will investigate and take necessary action, which may include a refund if the transaction is confirmed unauthorized.
Subscription Cancellations: Users may cancel subscriptions at any time through their account settings. Cancellation will prevent future charges but will not result in a refund for the current billing period.
4. Payment Security
We prioritize your security. All payments are encrypted, and we do not store sensitive credit card information on our servers. Ensure your chosen payment method is secure and belongs to you.
5. Contact Information
If you have questions regarding payments, refunds, or if you experience issues, please contact our support team at [email protected].
